Your Questions,
Honestly Answered

We process all orders within 24–48 hours. Delivery typically takes 3–7 business days depending on your location. You will receive tracking details once your order is dispatched.

Yes, we offer Cash on Delivery on selected orders and locations. Availability may vary depending on your area.

We accept returns or exchanges in case of damaged or incorrect products. Please contact our support team within 48 hours of delivery.

Our products are inspired by nature and formulated using carefully selected ingredients. We focus on safe, effective blends that combine herbal goodness with modern formulation standards.

Yes, our products are designed to be gentle and suitable for most skin types. However, we always recommend doing a patch test before full use, especially for sensitive skin.

We avoid harsh and unnecessary ingredients. Our goal is to create products that are safe, balanced, and effective for everyday use.

Yes, our products are formulated for regular use and can be easily incorporated into your daily skincare and haircare routine.

Our products are made with carefully chosen ingredients and are generally safe. However, individual results may vary depending on skin or hair type.

CareGenie focuses on combining natural inspiration with practical, effective formulations — creating products that are simple, reliable, and made for everyday care.

You can reach out to us through our website contact form or WhatsApp support. We're here to help you with any queries or concerns.